How to Raise a Complaint
Last updated: October 2026
We want every homeowner who reaches Ninecheating Windows & Siding to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens afterward. It is a general template, not legal advice.
What You Can Raise
You can write to us about:
- Your experience when you phoned or contacted Ninecheating Windows & Siding
- The way your personal information was handled
- Anything on this site that seems unclear or incorrect
- The conduct of a provider we connected you with
If the Issue Is With a Provider
Providers in our network are independent businesses. They answer for their own estimates, pricing, work, warranties and customer service. If a problem comes up with work on your home, the usual first step is to take it up with the provider directly and keep a written record.
We still want to hear about it. Feedback about providers helps keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Keep in mind that Ninecheating Windows & Siding cannot resolve contract disputes, refund a provider's work, process warranty claims or make decisions for a provider.
Sending Your Complaint
Email contact@ninecheating.world and include:
- Your name and a way to reach you
- The date you contacted us or the provider
- The number you phoned or the form you used, if you remember
- The provider's name, if you know it
- A clear account of what happened and what outcome you hope for
After You Write
We will confirm receipt by email, usually within a few business days. We then look into what happened, which may involve contacting the provider. Afterward, we reply with what we found and any steps we are taking.
Still Unhappy?
If our answer does not satisfy you, reply and ask us to take another look. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For problems with contractors, a state or local contractor licensing board may be able to help too.
Contact
Email: contact@ninecheating.world
Reach a local provider
Tell us about your windows or siding. A provider in our network can follow up with a written quote. Request an estimate with no obligation.
No obligation